Ticket Policies

GENERAL INFORMATION:

• Normal box office hours are Monday-Friday, 10 a.m. to 4 p.m.
• For afternoon performances, the box office opens at 10 a.m.
• For evening performances, the box office opens at 3 p.m.
• All programs, dates and times subject to change without notice.

ORDERING TICKETS: 

DCPAC is happy to provide you with 24-hour access to general box office information and flexibility with ticket orders. 

• For personal service call the box office at (731) 986-2100.
• To pick up or purchase tickets in person, visit the DCPAC Box Office at 191 Court Square, Huntingdon, TN 38344
• Tickets may also be purchased on the internet and ticket orders may be mailed or faxed.
• DCPAC accepts all major credit cards including Visa, Mastercard, Discover and American Express.
• Tickets must be paid for upon purchase. DCPAC does not hold tickets without payment.
• Tickets are non-refundable. If you are unable to use a purchased ticket, please return it to the DCPAC box office at least 24 hours before the performance. You will receive a tax donation letter for your efforts in the value of the ticket.
• The Box Office is not open on select legal holidays. Free parking is available in front of The Dixie, on Huntingdon’s Court Square, to purchase tickets.
• Single tickets to each performance will go on sale six weeks before the performance.
• Discounts are available for groups of 20 or more. Reservations are required; please contact The Dixie box office for more information.
• Student RUSH tickets are available half an hour before selected shows, pending availability. Valid Student ID is required.

Handling Fees:

• No handling fee for tickets purchased in person at the Box Office or over the phone.
• A handling fee of $2.50 will be added to each single ticket purchased on the internet.

Ticket Prices:

• Prices vary for every performance. Price ranges are indicated on the DCPAC web site calendar.
• Programs, dates and artists are subject to change without notice. If an event presented by The Dixie Carter Performing Arts Center has been canceled or postponed, any changes will be announced – if time permits – on a postcard sent to your home, on the website and in advertisements at local radio and in newspapers.
• Due to fire codes, everyone (including infants) must have a ticket. There are no exceptions. Children should be able to sit in a seat quietly throughout the performance. Unless a performance is clearly geared to children, DCPAC recommends against bringing babies and young children (under three) to major performances. Parents are advised to use their discretion when purchasing tickets for children. DCPAC is not responsible for the content or material of performances.

GENERAL POLICIES

• DCPAC has reserved parking spaces for patrons with disabilities, seating areas for patrons using wheelchairs and accessible restrooms. DCPAC has two wheelchairs available for patrons on a first come, first serve basis. Please inform the Ticket Office of any special needs at the time of ticket purchase.
• Wireless headsets to amplify sound are available for the hearing impaired. Please check with your usher for assistance. A major credit card or driver’s license is required for deposit; please drop off your headset at the Box Office upon departure to retrieve your deposit.
• DCPAC prohibits cameras, videos, cellular phones, alcohol, food or drink in the performance hall. The use of cameras and recording devices is prohibited by the contracts with the performers and their organizations.
• The use of tobacco products is not permitted in the building. Pagers with beepers should be left at the Will Call window.
• Latecomers will be seated at an appropriate time in the performance at the discretion of the operations manager.
• Prior to performances and during intermission, DCPAC Concessions sell coffee, water, sodas, and snacks. Please note: No food or drink is permitted inside the theatre.
• There is no specific dress code. While most people “dress up” for evening performances, a number of patrons dress casually whenever they come to DCPAC. For weeknights and matinee performances, people tend to dress more casually.
• Restrooms are located on every level of the DCPAC.
• Each floor is connected by an elevator and stairs.
• The Dixie Carter Museum and The Hal Holbrook Museum are located on the Lower Level.
• Seating Capacity is 471.
• Lost and Found – Call DCPAC at 731-986-2100 and leave your name, telephone number, a detailed message about the item you lost and what performance you were attending. Someone will look for the item and get back with you as soon as possible.
• Parking is available behind the DCPAC.

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